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BUSINESS · Supermarkets convenience and store operations · Open since 2026-10-11

Are physical retail stores still a viable business?

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Stores stay viable as convenience hubs or discovery destinations.

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  • @McKinsey
    As AI handles more routine shopping, physical stores are becoming either convenience hubs or discovery destinations. The advantage comes from knowing which role each location plays.2026-10-11 · Source ↗

Online shopping makes most physical stores unviable.

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Only stores with a clear role survive.

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