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OpenAI · 2026-09-11 · Production adoption

Yelp uses GPT-Live-1 for natural restaurant reservation calls

Yelp is using GPT-Live-1, which listens while it speaks, to make restaurant reservation calls feel more natural by allowing callers to interrupt and change direction mid-conversation.

This update bears on 2 kinds of work in 2 markets. Highest level accepted: L2 Partial automation.

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L2Partial automation
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103K

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