All sectorsThe same grid as text
Office and Administrative Support
How far apart the occupations inside this sector are.
AI finishes975 tasks
10%
of this sector's tasks, at L2 or above. The middle sector is at 3%.
Spread inside51
50pt
points between its widest and its narrowest occupation, among the 23 anything was read about.
The work in this sector, as 100 squares
One square, one task, filled to the lowest level covering it.
of 975
- L5 · Full automationemptyAI delivers alone in any setting, with no defined scope limiting it.
- L4 · High automationemptyAI delivers alone inside a defined scope, running in real business.
- L3 · Conditional automation66AI completes it; a person spot-checks rather than reviews each one.
- L2 · Partial automation30AI produces the bulk; a person reviews and corrects every item.
- L1 · Assisted31AI helps in places; a person does the whole delivery.
- L0 · ManualemptyAI takes no part in this work.
- Unknown212part of this work has no evidence either way
- Untouched636no update in the collected window mentions it
What moved it
Updates that left evidence on work reaching this sector.
2026-08-2545 days recorded2026-10-08
- 10-08Astrophysicist uses Claude Science to build first complete ultraviolet sky mapSearch research literature and synthesize evidence
- 10-08Ignite Vision builds AI creator matching on Qwen, cutting screening from hours to minutesAnalyze role requirements and source candidates
- 10-06ChatGPT launches Meetings plugin in beta for Pro and BusinessManage records documents and office requests · Maintain resolutions archives and implementation records
- 10-06Claude integrates with Google Docs, Sheets, and SlidesManage records documents and office requests · Write papers reports and research collaboration materials
- 10-05Alibaba Cloud x Atlas Agentic AI Hackathon at WiT Singapore 2026Book travel services and verify vouchers
- 10-02Meta shares six papers from mathematicians working with Muse SparkWrite papers reports and research collaboration materials
and 61 more
What AI does here
The work reaching this sector, furthest first.
- Manage records documents and office requestsL3 · Conditional automation
- Handle inquiries and retrieve service answersL3 · Conditional automation
- Route cases and track service outcomesL3 · Conditional automation
- Manage onboarding departures and personnel recordsL3 · Conditional automation
- Administer staffing arrangements and personnel service recordsL3 · Conditional automation
- Write papers reports and research collaboration materialsL2 · Partial automation
- Search research literature and synthesize evidenceL2 · Partial automation
- Request quotations negotiate and manage purchase ordersL2 · Partial automation
- Process online orders and fulfillment exceptionsL2 · Partial automation
- Handle product inquiries and online after-sales serviceL2 · Partial automation
- Assist shoppers process checkout and handle store returnsL2 · Partial automation
- Coordinate schedules meetings and business travelL2 · Partial automation
Inside this sector
Occupations51
The same hundred squares, once per occupation, ranked.
- WidestReceptionists and Information Clerks50%
- NarrowestProofreaders and Copy Markers0%
- 50 points apart no update in the collected window mentions this occupation 28 more have no evidence at all.
- Receptionists and Information Clerks18 tasks50%
- Executive Secretaries and Executive Administrative Assistants22 tasks45%
- Office Clerks, General20 tasks45%
- Legal Secretaries and Administrative Assistants14 tasks43%
- Order Clerks19 tasks42%
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive31 tasks39%
- Medical Secretaries and Administrative Assistants15 tasks33%
- Court, Municipal, and License Clerks29 tasks31%
- Telephone Operators14 tasks29%
- Public Safety Telecommunicators18 tasks28%
- Customer Service Representatives13 tasks23%
- File Clerks19 tasks16%
- Switchboard Operators, Including Answering Service19 tasks16%
- New Accounts Clerks15 tasks13%
- Human Resources Assistants, Except Payroll and Timekeeping19 tasks11%
- Reservation and Transportation Ticket Agents and Travel Clerks19 tasks11%
- First-Line Supervisors of Office and Administrative Support Workers28 tasks7%
- Interviewers, Except Eligibility and Loan16 tasks6%
- Statistical Assistants16 tasks6%
- Bill and Account Collectors15 tasks0%
- Billing and Posting Clerks26 tasks0%
- Bookkeeping, Accounting, and Auditing Clerks28 tasks0%
- Brokerage Clerks10 tasks0%
- Cargo and Freight Agents24 tasks0%
- Correspondence Clerks17 tasks0%
- Couriers and Messengers16 tasks0%
- Credit Authorizers, Checkers, and Clerks16 tasks0%
- Data Entry Keyers9 tasks0%
- Desktop Publishers18 tasks0%
- Dispatchers, Except Police, Fire, and Ambulance12 tasks0%
- Eligibility Interviewers, Government Programs17 tasks0%
- Freight Forwarders31 tasks0%
- Gambling Cage Workers17 tasks0%
- Hotel, Motel, and Resort Desk Clerks20 tasks0%
- Insurance Claims and Policy Processing Clerks25 tasks0%
- Library Assistants, Clerical32 tasks0%
- Loan Interviewers and Clerks18 tasks0%
- Mail Clerks and Mail Machine Operators, Except Postal Service29 tasks0%
- Meter Readers, Utilities15 tasks0%
- Office Machine Operators, Except Computer18 tasks0%
- Payroll and Timekeeping Clerks21 tasks0%
- Postal Service Clerks19 tasks0%
- Postal Service Mail Carriers21 tasks0%
- Postal Service Mail Sorters, Processors, and Processing Machine Operators14 tasks0%
- Procurement Clerks19 tasks0%
- Production, Planning, and Expediting Clerks17 tasks0%
- Proofreaders and Copy Markers11 tasks0%
- Shipping, Receiving, and Inventory Clerks11 tasks0%
- Tellers28 tasks0%
- Weighers, Measurers, Checkers, and Samplers, Recordkeeping18 tasks0%
- Word Processors and Typists19 tasks0%
median 0% · share of tasks AI produces the bulk of, leaving a person to check